Potential Is Pure F****** Joy.

I just finished Taylor Jenkins Reid’s new book, “Daisy Jones & The Six.” I suppose the word “finished” isn’t quite right — I cancelled plans and stayed in so I could keep reading it. If you liked “Almost Famous,” or if you’ve watched “History of the Eagles,” or if you have strong feelings about Fleetwood Mac, you’ll probably enjoy this one, too. It’s a fictional oral history of a chart-topping ‘70s rock band that burned out too quickly, and halfway through, you’ll be convinced that they were real.

The book doesn’t just nail the rock and roll voice of the era — it also has a few quotes that feel like they’re ripped from a rock documentary. Here’s one I’ve been thinking about the past few days, from a member of the band:

Warren: Let me tell you the sweet spot for being in rock ’n’ roll. People think it’s when you’re at the top but no. That’s when you’ve got the pressure and the expectations. What’s good is when everybody thinks you’re headed somewhere fast, when you’re all potential. Potential is pure fuckin’ joy.

I’ve been lucky to have been there in the early days of some incredible projects, when you realize that you’re onto something good, and the potential paths start opening up in front of you. Sometimes, an idea sparks just right, and you’ll find yourself jotting down page after page of ideas, or having a conversation with a co-worker where every potential next step excites you. There isn’t pressure, and there aren’t any expectations. It’s just you and your team and this idea. You don’t know what’s up ahead, but you’re thrilled about the potential of it anyway.

What I can tell you, too, is that those moments can be frightening. You may doubt yourself: Do I have enough experience to take this opportunity on? Am I good enough to do this? (You do, and you are.)

If you’re excited about the idea or the opportunity, press on. Embrace the moment. Run with it. Those moments of true, limitless potential are special, rare, and worth chasing. Embrace those moments — they really can be pure fuckin’ joy.

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That photo of the cover of “Daisy Jones & The Six” comes via the Instagram of the author, Taylor Jenkins Reid.

See It With Fresh Eyes.

I started my first job in journalism 16 years ago this summer. I’ve been working in email for seven years. I’ve got some experience to fall back on, but sometimes, I fall back on that experience too quickly. Someone will pitch an idea, and I’ll dismiss it. No, I’ll say, I tried that five or ten years ago. It didn’t work.

And when I say “It didn’t work,” what I’m really saying is: “That never works.”

But that’s not necessarily true! What worked a decade ago might not work today. What didn’t work a year ago might work now. And if I’m too quick to dismiss those ideas, we might miss out on a potentially valuable opportunity.

The challenge is seeing something you’ve seen before — for the first, second, or thousandth time — and trying to explore the idea as though you’re seeing it for the very first time.

I was thinking about that last week. Most days, I eat lunch quickly at my desk in the first available 10-minute window after noon. But on Thursday, I had a bit more time. I took my sandwich, went out, and found a spot a few blocks from the office to sit and eat. I’d never sat in that spot before, and started looking around. And just across the street, I noticed a building going up, still half-complete. When I looked up, I spotted something in the reflection of the glass:

The reflection of the World Trade Center

The World Trade Center, poking out from behind another building.

I work in the World Trade Center. I’ve seen that building from just about every angle, from Brooklyn and Jersey, from planes flying into LaGuardia. I’ve seen 1WTC a thousand times, but never from that angle. From most parts of the metro area, the building looms above the rest of the skyline. But from here, up close, I saw something different: a stalk of a building, stretching upwards to find a small piece of the Manhattan sky.

I’ve been thinking about that for a few days now. If it’s possible to see something so iconic as the World Trade Center with fresh eyes, what else have I been missing? What else do I need to approach from a new perspective?

I’ve been lucky to have tried a lot of interesting things in my work. Now I’m trying to figure out what else I can try — again, for the first time.

———

I took that photo of 1WTC.

Here, Read This: “The Marlins Are Sending Everyone to Spanish Class. Even Derek Jeter.”

I’ve written before about how important it to invest in your teams, and how one of the secrets of BuzzFeed’s success was the company’s learning and development team. Here’s a great example of that from an unexpected source: The Miami Marlins baseball team:

Teaching English to minor league players from Latin America has understandably become commonplace. Nearly 30 percent of players in the major leagues — and even more in the minors — were born in that part of the world. The Marlins, however, are among the few teams also doing the inverse: conducting Spanish classes for English speakers throughout the organization, from players to coaches to top executives….

So when [Derek] Jeter, 44, took over the Marlins, he and Emily Glass, 25, who oversees the team’s education efforts, made it a goal to address this weakness. He called for an overhaul of the club’s player development program, including a focus on life skills — from cooking to financial planning to language classes.

Read the entire story here.

Everyone Gets the Chance to Make Their Own Mistakes.

I’m on a bus on the New Jersey Turnpike, heading home. I’d say we’re driving north, but that’s not quite right — we’re not moving. There’s a huge crash on the road, and traffic’s stopped. What should be a four-hour drive from Washington to New York will take nearly six.

It didn’t have to be this way.

Whenever I take the bus home, I keep an eye on Google Maps. I’m not driving, so I don’t need to know the best route home, but I do like knowing when we’ll arrive. The bus is fine — it’s cheap, and it gets you where you need to go, but it’s not the most comfortable way to travel. Still, I find that as long as I know when it’ll all be over, I can maintain a level of sanity. Sure, it’s a little too hot in here, and the people two rows up are talking a little too loudly — but there’s only an hour left!

On this trip back, though, I saw something I’d never seen before on Google Maps: a warning that we were about to drive into the massive traffic jam caused by the crash that we’re now stuck in. Google Maps made it pretty clear: We had to get off, or we’d end up in this jam. It suggested multiple alternate routes, any of which would save us upwards of 75 minutes. Just off the bridge, I watched as dozens of cars in front of us suddenly veered to an exit, guided by Google Maps to a better route. On the Turnpike, signs above the roadway warned: “CRASH AHEAD — SEEK ALT ROUTE.” Soon after, more cars — clearly noting the sign, and having opened up Google Maps — found the exit ramp.

Our driver plowed onward — into the jam.

All of this has me thinking about the mistakes we make in life, and what we learn from them. When you’re young, you’re going to make mistakes. Small ones, big ones, dumb ones — you’re going to make them all. You’re going to do things that make you look back and go, What was I thinking?

There will be people in your life who try to steer you away from those mistakes. Often, you’ll ignore them, and make them anyway. Some lessons you just have to learn from experience.

But what I’m most curious about is how you react to those mistakes. It’s OK when you screw up — that’s going to happen! But what happens next? What do you do differently next time? What conversations do you have next to help you learn from the mistake? Do you own the mistake, or not?

I’m here in the back of this bus, wondering what our driver — and what the rest of the folks stuck on the Jersey Turnpike — will do next time. Will they change their driving routine? Will they do some research into apps (Google Maps, Waze, etc.) that might be able to offer them a better route? Will they pay more attention to road signs that warn, in giant letters, “SEEK ALT ROUTE”? Or will they blame it on bad luck, on bad drivers, and stick with the habits that got them into this jam in the first place?

Everyone gets the chance to make their own mistakes. But when you make them, accept the blame — and find ways to learn from them.

———

Those are screenshots of one of the routes Google Maps suggested — and the one we took.

Here, Read This: “It’s Never Too Late to Start a Brilliant Career.”

I’ve written before that no matter where you are in your career, you’re not behind. Here’s another perspective on that idea, from author and former Forbes publisher Rich Karlgaard:

How we evaluate young people places needless emotional burdens on families and has helped to spur an epidemic of anxiety and depression among teens and young adults. The effort to forge young people into wunderkinds is making them fragile and filling them with self-doubt: It suggests that if you haven’t become famous, reinvented an industry or banked seven figures while you’re still in you’re twenties, you’ve somehow off track. But the basic premise is wrong: Early blooming is not a requirement for lifelong accomplishment and fulfillment.

Read the whole essay here.

How Do You Decide What to Prioritize?

A few weeks ago, I read an article in the MIT Sloan Management Review, by Jeanne Ross, titled, “Why Hypotheses Beat Goals.” It makes the argument that instead of setting goals, more companies should be willing to make educated guesses about what will happen next — and then try to proves those hypotheses out. As Ross explains:

A hypothesis emerges from a set of underlying assumptions. It is an articulation of how those assumptions are expected to play out in a given context. In short, a hypothesis is an intelligent, articulated guess that is the basis for taking action and assessing outcomes.

Hypothesis generation in companies becomes powerful if people are forced to articulate and justify their assumptions. It makes the path from hypothesis to expected outcomes clear enough that, should the anticipated outcomes fail to materialize, people will agree that the hypothesis was faulty.

Building a culture of effective hypothesizing can lead to more thoughtful actions and a better understanding of outcomes. Not only will failures be more likely to lead to future successes, but successes will foster future successes.

Every place I’ve worked has set aggressive goals, and I still think that should be part of the process at any workplace. But I have been thinking a lot about Ross’ theory in the context of project prioritization — looking at a long list of ideas and deciding which ones to work on next. At some companies, prioritization is driven by “sizing,” which is the process of estimating how big or impactful a particular project could be. Sizing is supposed to ensure that the team prioritizes work that they know will have significant impact. Other companies tend to focus on hypotheses — we think that if we try X, it might result in Y. They still care about the end results, too, and often have data to support their hypothesis, but they’re willing to take on a bit more risk in the process.

There isn’t a right answer here, although my bias is towards hypotheses over sizing. I’d rather spend more time trying new projects, testing new ideas, and analyzing what’s already been done, as opposed to tying up resources trying to project the potential impact of a particular project. 

I’m a bit biased for another reason: So often, when I’m working with a team on something brand new, there isn’t a lot of data for us to work off of. How big could this newsletter be? How much traffic could it drive? What will this product look like a year or two out? We might not have the answers — or even be able to make a semi-educated guess! — because we haven’t tried anything like it before. At a company that focuses heavily on sizing, that type of project almost never makes out of the concept phase, since there will always be other ideas that are easier to project in the short term. But at a hypothesis-oriented company, that idea might get off the ground because leadership is willing to try something that hasn’t been tried before, even if it might fail.

In the long run, I think it’s important for teams to set ambitious goals. The real question is: How will you decide what projects are most important en route to those goals?

———

That photo of a dashboard comes via Luke Chesser for Unsplash.

Enjoy This Moment.

Sally and I had a moment a few weeks ago. We were out on a weekend night with some friends for a birthday dinner. Our friends wanted to go out for karaoke, and who were we to say no to off-key renditions of Alanis Morissette and Journey? Around 1 a.m., we both started to fade. But I asked if we could stay for a few more songs. “One day,” I told her, “we won’t live in New York, and we won’t be able to do this with these friends anymore. Let’s just enjoy this while we can.”

It’s hard to live in the moment. I know I’m guilty of sneaking a peek at my phone during dinner. I’ll get lost in my thoughts while in conversation with a friend.  And sometimes, if we’re out for the night, I’ll catch myself thinking about what I have to do the next day — errands, work — instead of enjoying what we’re up to that night.

I’ve written before that for every stage of life, there’s a Todd Snider song. And here’s the one I keep coming back these days. It’s called “Enjoy Yourself”:

Todd sings:

Enjoy yourself, it’s later then you think
Enjoy yourself, while you’re still in the pink
The years go by, as quickly as a wink
Enjoy yourself, enjoy yourself, it’s later then you think

It helps to take a few moments to remind myself of what I have. Right now, I feel so lucky to have this job, to have an incredible marriage, to have such a wonderful family, to have my health, to get to travel, to live here in New York. Sometimes, it takes a night like the one at that karaoke bar to remind myself: Who knows how long all of this lasts? Enjoy the moment while you can.

———

That photo of a karaoke bar comes via Ilya Ilford for Unsplash.

Here, Read This: “Inside the secret team dinners that have built the Spurs’ dynasty.”

When I was in San Antonio, I covered a fair number of Spurs games. Occasionally, I’d wander into the post-game interviews, and try to sneak in a question to Spurs coach Gregg Popovich. Popovich is legendarily cranky with the media, but he’s also one of the most interesting voices in sports — if you can get a peek behind the curtain.

And this week, we got a peek. ESPN.com has a great feature on Popovich, and his secret to building a franchise that has won five NBA titles. The key? Frequent team dinners:

“Dinners help us have a better understanding of each individual person, which brings us closer to each other — and, on the court, understand each other better,” former Spurs guard Danny Green says. On the road, whenever possible, the Spurs tend to stay over and fly out the next morning. “So we can have that time together,” former San Antonio center Pau Gasol says. “I haven’t been a part of that anywhere else. And players know the importance of it as well — and how important it is to Pop.”

Says one former player: “I was friends with every single teammate I ever had in my [time] with the Spurs. That might sound far-fetched, but it’s true. And those team meals were one of the biggest reasons why. To take the time to slow down and truly dine with someone in this day and age — I’m talking a two- or three-hour dinner — you naturally connect on a different level than just on the court or in the locker room. It seems like a pretty obvious way to build team chemistry, but the tricky part is getting everyone to buy in and actually want to go. You combine amazing restaurants with an interesting group of teammates from a bunch of different countries and the result is some of the best memories I have from my career.”

(Personally, I like the idea of wine and long dinners more than my 2012 theory: Good Teamwork Starts With Bad Adventures That Go Slightly Wrong.)

Read the whole story here — it’s fantastic.

The Opposite of Division Isn’t Unity. It’s Collaboration.

A few months ago, Sally and I saw Dar Williams play in the city. Dar’s a wonderful musician (“One of America’s very best singer-songwriters,” The New Yorker once wrote, but what do they know?), and she’s had a fascinating career. She’s performed solo and in groups, championed environmental causes, and even wrote a book about rebuilding small towns in America.

When we saw her, she talked a little about what she learned from the book. She said, and I’m paraphrasing here: I’ve been to a lot of towns across this country. I know our country is divided. But the opposite of division isn’t unity — it’s collaboration.

Dar was talking about political division in this country, but I’ve been thinking a lot about that quote in the context of the modern workplace. So many offices seek to present a united front — a “we’re all on the same page” mentality. But it’s not enough to know what else other teams are working on. The best work comes from getting incredibly smart people in the same room, asking great questions, and looking to discover new things from one another. Or, as Dar once put it: “Where does magic come from? / I think magic’s in the learning.”

That’s where the best stuff happens: When teams aren’t just working in parallel, but start working together. That’s where you go beyond being aligned on goals, and start building something truly special.

The Value of Leaving Things Out.

I wrote a few weeks ago about the importance of learning to say “no.” Sometimes, you have to say no to ideas — even ones you like — to make sure that you have the opportunity to focus on more important things.

But there’s an key corollary to that concept: Part of learning how to say no is learning when to leave something out of your work.

There’s a wonderful essay from John McPhee, in The New Yorker, about the power of omission. He writes:

Writing is selection. Just to start a piece of writing you have to choose one word and only one from more than a million in the language. Now keep going. What is your next word? Your next sentence, paragraph, section, chapter? Your next ball of fact. You select what goes in and you decide what stays out. At base you have only one criterion: If something interests you, it goes in—if not, it stays out. That’s a crude way to assess things, but it’s all you’ve got. Forget market research. Never market-research your writing. Write on subjects in which you have enough interest on your own to see you through all the stops, starts, hesitations, and other impediments along the way.

McPhee is writing specifically about the process of writing — but his words apply to any sort of work. Whatever you put your attention or your time into, you have to choose what to leave out, what to say no to. What’s left should be what matters most.

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That photo of an edit in progress was taken by Joanna Penn and used here thanks to a Creative Commons license.