Waiting Sucks.

“Find what moves you, and move. Find what keeps you up all night, and stay up all night.” — Nicole Antoinette

 
There is so much I want to do this year. So much to take on.

There really is no time to waste.

But more importantly than that: This is no time to wait.

Waiting sucks. Sitting around, waiting for other people/things/events to come around before you can do your work — that’s no good at all.

Or more likely: Waiting for the moment when you give yourself permission to start doing the work — that’s even worse.

So start now. Start with what you have. Start with as little as you need.

Waiting sucks. Find a way to get yourself moving.

What Really Matters.

“To practice courage and compassion is to look at life and the people around us, and to say, ‘I’m all in.'” — Brené Brown

 
What really matters in this life?

People. That’s it.

Get good people in your life. People who lift you up. People who challenge you. People who help make you you.

People matter.

Money, anger, jealousy, things — the rest of it is just filler.

Find good people, and you’ll understand what makes this life all it can be.

What I Really Mean When I Say ‘Fail.’

Don't Stop Believin'

There is a phrase I use a lot. I overuse it. A lot of my friends do, too.

The word is “fail.”

Fail can mean a lot of things. It can mean:

-Go try hard things, and see what works!
-Don’t be afraid to mess up!
-If it doesn’t succeed, that’s okay — it doesn’t mean you’re a failure!

But sometimes, when we just wrap all that in into that one word — fail — we lose a sense of what we’re really trying to say. Sometimes, I’ll find myself telling people that they should be willing to fail, and they think, “Dan doesn’t think I can do it.”

And that’s not it at all! If you’ve got the skill and hustle and the team, you can absolutely pull it off.

So if I’ve told you, “It’s okay to fail” or “Go fail fast,” I’m sorry. I can say it better.

This year, be willing to do difficult things. Be willing to go on adventures where you don’t know the outcome. Be willing to persevere.

Most of all: Be willing to do great work.

Yes, some of the work won’t live up to your standards. Yes, yes, some of the work will take you directions you didn’t intend.

What matters is you and your work, and that you keep going.

The only true failure comes when you decide that the work isn’t worth it anymore.

Everything else is just a stop along the way.

Practice Isn’t Optional.

“You really can see what makes up a winner when you put them in a lose lose situation.” — Mike Germano

 
I really like Shaquille O’Neal. I’ve written about him before on the blog. I even created a site inspired by one of his quotes.

But I’ve been reading Phil Jackson’s book about the 2003-2004 Los Angeles Lakers — the team that Jackson coached — and it sheds some interesting light onto Shaq’s behavior.

Here’s a section from part of the Lakers’ playoff run that season. Jackson had been critical of Shaq’s free throw shooting abilities. (That playoffs, he shot 109 of 254 from the line.) Here’s what Jackson had to say about one pre-game effort:

“The press made a big deal out of [Shaq’s] dedication, showing up at the arena today three hours before tip-off to work on his free throws. To me it was no big deal. That was exactly what Shaq, as a professional, should be doing.”

And… he’s absolutely right.

Where else but in sports do we hear about how hard people practice? We don’t praise the coders who spend weekends diving into the craft. We don’t compliment the writer who stays up late working on drafts that never get read.

Look: Great work only comes through hours and hours of practice. It’s not optional. And it’s not something that’s going to earn you a pat on the back.

It’s expected.

Show up early. Practice hard. Get at it.

Today’s a chance to get better.

Say *Something* With Less.

“Be quick, but don’t hurry.” — John Wooden

 
I am guilty.

I have used 50 words where five will do. I have used entire paragraphs when words like “yes” or “no” or “I agree” would have sufficed.

Forgive me, friends. I have not always been brief.

But I am reminded, again and again, that brief can be wonderful.

Here’s Derek Sivers, who delivers a TED talk — and all the inspiration and genius that comes with it — in less than three minutes:

Here’s Patrick Ewing, a tech guy at Twitter, who manages to sum up the way I do work in a single sentence:

Here’s Joel Plaskett, who explains why growing up sucks in a song that clocks in at under two minutes:

The good old days
Well I suppose, I’m glad they’re behind us now
The only thing worse than growing up
Is never quite learning how

So that’s the first thought: We can all be more brief.

Here’s a second: There’s an expression probably you’ve heard before — “Do more with less.” But that’s not quite it.

What matters is not that you do more. It’s that you do something.

It’s not the size of the action that matters — only the action itself.

Do something. Take a baby step. Today, a simple, small thing can be truly powerful.

I’m not entirely sure what’s happening in the photo at top, but it comes via @kitkat_ch.

The Might of Mo.

“Slump? I ain’t in no slump. I just ain’t hitting.” — Yogi Berra

 
Over the years, I’ve developed a sixth sense for certain things during sporting events. Like many sports fans, I know exactly when to flick back to the game after a commercial break. Like other sports nuts, I can usually tell you the cliché the announcer is about to spout just before he spouts it.

And of course: I can tell you when one team has the Mo.

You know Mo, or maybe you know it by one of its pseudonyms: Uncle Mo. Mighty Mo.

Big Mo.

Mo is momentum. Mo is how teams make comebacks that don’t seem possible. Mo is how the hot goalie gets hot, and why the power hitter suddenly can’t swing the bat. Mo is that mighty force that can upend even Murphy’s Law.

You can have skill, strength, strategy and coaching, but if you don’t have Mo, you’re not going anywhere.

I’ve seen it with my own eyes: Some nights, Big Mo just gets rolling, and crazy things start happening.

And no, Mo isn’t just a force limited to the playing field. I’ve seen businesses turn one big deal into another. I’ve seen musicians spin one big break into a second, and a third.

But Mo isn’t merely luck. That’s a misconception. It’s a strange combination of forces: Of good breaks, of confidence, of practice, of skill.

Mo doesn’t just happen. Mo is earned.

Mo happens to all of us. It comes — it really does. Some of us just have to be willing to fight a little longer to earn it.

Keep fighting. Keep working.

Your hour of Mo will come. I promise.

That photo of Mizzou’s Big Mo drum comes via @racerx617.

Why Does It Take So Long For United Airlines To Come Up With New Menu Ideas? (And Should It?)

Yes, you read that right: It takes a full year for United Airlines to get a new meal option onto a flight. It takes a full year — 12 months, 365 days, 525,600 minutes —
to create a new food option and get it ready to be served on a United flight.

And to think: Many of us who’ve eaten these meals would hardly classify them as “food.”

One year. I’m hung up on that number. That’s an awfully long time to institute a tiny change to an airline menu, isn’t it?

I’ll ask you now: What if they could do it in a day? What if they could do it better?

United Airlines flies to 186 destinations. Their big issue is that some ingredients — like Wisconsin cheddar cheese —are easy to get domestically, but impossible to get in places like Dubai. And the meals are made at the departure airport. That means that United needs lots of different menu options that can best take advantage of ingredients available near the departure airport.

But what if United just simplified their list of ingredients to include things that can be found at any airport kitchen in the world? What if United only cooked from that list?

And what if United changed its menu every day, with United’s head chefs emailing out that day’s menu options?

And what if — because yes, local flavor is important — United empowered local chefs to add an ingredient or two from the departure airport to personalize the flight? (Sushi from Japan, hummus from Tel Aviv, cheddar cheese from Milwaukee.)

What if United focused on going fresh every day, and creating a beautiful meal presentation for all of its passengers?

What if United decided to spend a little more on airplane food? As of 2010, United spent about $6.35 per meal per passenger — is that enough for passengers who’ve paid hundreds or thousands of dollars for a seat?

What if United decided that while every other airline cuts back on meals, they’d make it a priority? What if passengers actually looked forward to their meals on the flight – because they knew it was made that day, and made specifically for them that day, not dreamed up in a kitchen a full year earlier?

What if — instead of getting the menu absolutely perfect months in advance — United focused on delighting its customers every single day?

I know what you’re thinking: Yeah, but… they’d never go for it. It’s too complicated. Too costly. Too hard.

And I say: Every day, United moves thousands of people around the world. You’re telling me they can’t think of a better way to serve us salad and sandwiches in the sky?

I’ve said it before and I’ll say it again: Work is a differentiator in this world. Hustle is a differentiator in this world.

Everything else is just excuses.

In whatever you do: Do great work. Surprise us. Delight us.

Even you, United Airlines.

That photo of airplane food at top comes via @tiffkathlee.

Let The Experts Make Their Predictions. They Don’t Know What You Can Do.

Dewey Defeats Truman

“Everything around you that you call life was made up by people that were no smarter than you, and you can change it, you can influence it, you can build your own things that other people can use. Once you learn that, you’ll never be the same again.” — Steve Jobs

 
This is the Feb. 24, 1986, cover of Sports Illustrated, in which the magazine predicted that sports on TV just wouldn’t work.

A quarter-century later, ESPN is projected to make $8.2 billion in revenue.

This week, America held another Presidential election. For weeks, we’ve had TV talking heads telling us the race was a virtual toss up.

The President won, and handily.

Here’s more from the world of predictions gone wrong:

-The head of the British post office once predicted that the telephone would never catch on in the UK.

-A big Hollywood movie producer predicted that Americans would soon tire of TV.

-The New York Times — in 2006 — predicted that Apple would never make an phone.

Point is: The experts don’t know what’s next. They’re out there trying to predict the future.

You’re out there trying to build it.

See the difference?

Ignore them. They don’t know what you’re capable of.

Just go out and do great work. That’s all that matters for now.

Why Ellen DeGeneres Embraced the Struggle.

“I’m so grateful that I struggled.” — Ellen DeGeneres

 
Those are the words of someone who’s really, truly learned what it’s like to see bottom. Look at her resume, and you’ll find that Ellen DeGeneres has been low places:

• She got into comedy by accident.
• She worked crappy nightclubs and bars. (Once, she worked a restaurant that had the words, “Soup of the Day: Broccoli, and Ellen DeGeneres” on the chalkboard outside. Her name was below the soup.)
She made it to “The Tonight Show,” where she was the first woman ever to get called over to sit on Johnny Carson’s couch after performing stand-up.
She made some movies that flopped.
• She got her own TV show.
• On that TV show, she confessed that she was gay.
• The ratings tanked, and her show was cancelled one season later.
• She couldn’t get a job in TV or movies for three years afterward.

And then somewhere in the 2000s, things just started to click. She was in “Finding Nemo.” She got her own talk show. And all that work just started to spin itself into success.

Ellen said those six words at top — “I’m so grateful that I struggled.” — at an award ceremony being held in her honor at the Kennedy Center last month. Sometimes, award ceremony acceptance speeches ring hollow, but this one hit home. And it got me thinking:

What would it be like to be on stage accepting that big award without the lifetime of struggle?

What would it be like to reach success without the bumps and the roadblocks and the failures? Would it mean as much?

What would it be like if Ellen hadn’t been willing to suck for a very long time?

When Ellen said she was thankful for the bad times, she meant this: The struggle is when you find out whether or not you’re willing to put in the work. Over the years, after all the criticism and the pain, Ellen found that it was worth it to keep putting in the work — and I think our world is better for it.

Nothing great comes in this world without a lot of work and a lot of struggle.

Embrace the struggle. Embrace the pain.

It’s the stuff that’s molding you and guiding you toward something really amazing.

Ideas Worth Doing > Ideas Worth Spreading.

“Don’t be nervous. Work calmly, joyously, recklessly on whatever is at hand.” —Henry Miller

 
I had the privilege of going to a TED event last Friday. It was fantastic. Colin Powell gave a talk. So did a guy who marched with MLK. And an opera singer who’s had two lung transplants.

It was an inspiring day. TED promises to deliver “Ideas Worth Spreading,” and Friday most certainly did.

But that’s not what made the biggest impression on me.

No, what made the biggest impression was a conversation I had with a teacher out in the hallway between talks.

It’s a shame, he told me. We’re seeing all these great talks, but what will come from all of this?

And he’s absolutely right. Ideas worth spreading are great, but ideas aren’t worth much.

It’s the action behind them that matters.

What I’d like to see are more TED events that lead to action. Let’s get 10 speakers on the stage to pitch big ideas, and then let’s get the community behind TED to actually make something happen with one or two of the ideas.

“Ideas Worth Spreading” is good.

“Ideas Worth Doing” would be even better.

That photo at top comes via @emtier.