Now’s No Time to Stop.

At the start of the year, I had a revenue goal in mind for Inbox Collective. Revenue isn’t the only metric that matters to me, but it’s certainly an important measuring stick for a consultancy like mine.

This week, I broke my revenue goal for 2020 — with two months to go in the year.

But I’ve still had this odd feeling all week. Work is good, I’m as busy as ever, and thrilled about the clients I’m working with. I just hit a big goal, despite all of the obstacles that 2020’s thrown my way!

And yet, there’s this nagging fear: What if this all goes away? What if the business hits a rough patch? What if my clients leave?

What I’m recognizing is this sense of paranoia that I’ve seen in several founders I look up to. It’s a sense that you can’t get complacent, even when business is good. I know I have to keep learning and keep creating new ways to help my community. I know I need to think about new revenue streams. I know I have to start thinking about big choices for 2021 — where I might expand my work, and ways for me to better serve the clients I have.

I feel like I can see around the corner to what’s coming next, and I’m excited about what lies ahead. But I’m still nervous. None of this is guaranteed, and I know I have to keep working to move this business forward. I still have a lot more to learn.

Yes, I’m taking some time to celebrate the little victories — that’s so important! — but I can’t get too comfortable just yet. There’s so much more work to do, and it’s up to me to keep moving.

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That stock photo — of a motorcycle going through the mud, which, honestly, doesn’t have anything to do with this post — comes via Gabriel Sanchez and Unsplash.

Here’s to Another Year.

I left The New Yorker a year ago today. Leaving a place as special as that to start a consulting business is a true leap, and I’m lucky to have had so many amazing people supporting me on this journey.

To everyone who offered words of encouragement, advice, introductions; to everyone who shared my Google Doc with their friends; to every client who believed in me and decided to take a chance to work with a one-man newsletter operation:

Thank you.

And, of course, to Sally, for encouraging me to take the leap. I could not have done this without her.

Here’s to an amazing, unexpected, unforgettable first year. And here’s to wherever the road leads next.

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Thanks again to Wesley Verhoeve, who took the headshots on my site. They’ve been republished here with his permission.

Introducing Inbox Collective, a New Email Consultancy.

In a few weeks, I’m leaving my job as the Director of Newsletters at The New Yorker.

Why would I leave a dream job, you might be wondering?

Well, I’m opening up a little consultancy to help brands with email.

I’ve been working in this space since 2012, when I became the first Newsletter Editor at BuzzFeed. When I first started working in email, it was hard to find anyone in the news space who had expertise in email. Now, most news organizations and brands are investing in it.

But there’s still more work to be done! Ever since I started Not a Newsletter back in January, I’ve been getting notes from readers, telling me about their email goals and aspirations. So many of them have told me that they need help with all parts of their email program — from content strategy to growth, from monetization to deliverability.

And at some point, I realized: The work I’m doing with Not a Newsletter isn’t enough. I can do even more to help this community.

So I’m starting up a consultancy. It’s called Inbox Collective, and it’s here to help news organizations, non-profits, and other brands grow audiences, build relationships, and get results via email.

Interested in working with me? You can read more here.