You Can Learn Something From Everyone.

The next time you meet someone new, try this: Assume they have something they can teach you.

It could be a coffee with a new acquaintance, a big meeting at the office with several co-workers, or a casual chat at a cocktail party. No matter who they are, or what they do, make that simple assumption: They know something you don’t, but they’d be happy to tell you more about it — if only you asked!

What happens when you meet someone and you’re curious to learn more from them?

1) You ask more questions.

2) You listen more closely.

3) You end up building deeper relationships with them — and perhaps sparking the types of conversations that can lead to new ideas and initiatives.

Just that one shift in perspective — this new person has something to teach me! — can change the way you approach a conversation. It can put you in a mindset where you’re curious to learn.

I know I’m sometimes guilty of shutting myself off from conversation before one even starts. I do it for all sorts of reasons: I’m busy, I’m tired, or I’m just disinterested. Sometimes, on my worst days, I’ll sit in on a meeting and think, “I know more than these people.” That’s always a mistake — I’ve eliminated the chance of learning something right from the start.

Instead, keep that open mindset. Ask lots of questions, and be willing to challenge yourself and your own beliefs. You never know when you’re going to meet someone who might teach you something new.

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That photo of a dog with big ears — the better for listening, obviously — comes via Kyle Smith and Unsplash.

Side Project Stories: Build The Internship You Really Want.

In the spring of 2006, I was finishing up my freshman year at Mizzou, and trying to find an internship for the spring. I was too young for jobs at a big paper — they were looking for a junior or senior who they could hire soon. So I tried two different avenues: One was to apply to smaller papers back home in Washington, D.C.; the other was to try to convince an organization that didn’t have a media presence to let me create one for them.

There’s a college all-star baseball league in the D.C. area, with a team about 15 minutes from where I grew up. I shot their general manager a note, and asked if they wanted someone to “cover” the team for the summer. I’d write game stories and longer features on the team, and cut together video that we’d put on YouTube. It was a low-risk kind of ask. I wasn’t looking for housing, or even to get paid. They didn’t have anyone who did that kind of work already, so anything I contributed would be a bonus for them.

The team said yes — but so did a paper in D.C., and they were offering the chance to cover a handful of teams, including the Washington Nationals. I took the job at the paper.

But here’s a story from The Ringer about Dan D’Uva, who actually followed through on the idea of creating his own summer internship program on Cape Cod, in their famed college baseball all-star league:

In 2002, D’Uva and his New Jersey high school classmate Guy Benson came to the Cape and told the Chatham brain trust they wanted to be the team’s announcers. No team in the league had announcers. But D’Uva and Benson had an unusual sense of purpose. “They were like laser beams,” Bob Sherman, the A’s vice president, said.

D’Uva and Benson called games featuring Evan Longoria, Andrew Miller, and Todd Frazier. When D’Uva graduated from college and began his long climb through the minor leagues, he volunteered to run the Chatham internship program…. When former Chatham interns started getting jobs at MLB Network and Colbert and with various minor league teams, word got around the broadcasting factories of Syracuse and Arizona State that the Chatham job was the one to score.

D’Uva’s now the voice of the Vegas Golden Knights hockey team — logging thousands of hours on air during his high school and college years surely helped — and the broadcasting program he started in 2002 is one of the most desirable broadcasting internships in sports.

This is exactly the kind of thing an ambitious college — or high school! — student could try. Maybe there’s a minor league baseball team near you that could use a photographer to run their Instagram, or a museum in your hometown that would love to start a podcast series. Maybe you could do something part time — just a few hours on a weekend — and combine that with a summer job to help pay the bills. Be ambitious and pitch the internship you want. You might end up building something that could be great for your future career.

Side Project Stories: A Broadcaster’s First Radio Broadcast.

I was reading this story about John Strong, the lead announcer for Fox at this year’s World Cup, and loved this anecdote:

Early in his senior year in high school, Strong roped a friend from the school paper, Eric Olson, into helping him launch an online radio station. Olson helped with funding and the two split announcing duties while broadcasting their high school’s football games. This was 2002, at the tail end of the dial-up era and three years before the launch of YouTube. No one in charge of the school knew what the pair of friends were talking about, but the principal signed off all the same. A few months later, Olson and Strong were calling Lake Oswego football online, with the help of a computer whiz friend who handled the technical aspects. At the time, there were roughly ten such high school stations broadcasting online anywhere. “Do I have the first clue what I am doing?” Strong remembers. “Not really. I am taking all those years of doing it in my head or out loud at the TV and all the stuff I have heard on the TV and I am sort of trying to figure it out. We didn’t have commercials; it was just us online.”

I’ll say it again: You don’t need to wait for someone to give you permission to get the experience, skills, or opportunities you want. You’re good enough to start right now. Find a friend and launch a project. It doesn’t have to be great — just be willing to try something new.

Try Weird Stuff.

I’ve written before about my love of the morning paper — the physical edition that shows up on my doorstep every morning. You never know when you’ll flip through the pages and find something unexpected.

For instance: the obituaries. I’d never go looking for them online, but in the paper, I try to make a few minutes for them. If these people made it to the New York Times print edition, they must have left some sort of mark.

Here’s one from this week that caught my eye:

“Ethel Stein, a weaver who created countless intricate textile artworks and one particularly influential sock puppet, died on Friday in Cortlandt, N.Y. She was 100.”

A particularly influential sock puppet? Go on…

“A more lighthearted part of her legacy came from a side business that grew out of her penchant for repurposing things that others might have discarded. She turned old socks into puppets, first for her son’s nursery school, then for a growing body of fans.

“She began selling them at a booth in a department store in Manhattan; a monograph published by her representative, Browngrotta Arts, says she sold 10,000. One wound up in, or on, the hands of a young puppeteer named Shari Lewis, who by 1953 was making a name for herself in children’s television in the New York market. Ms. Stein, the monograph says, designed several puppets for Ms. Lewis, who would later in the 1950s achieve national fame with Lamb Chop, Charlie Horse and the rest of her puppet pals.”

How incredible is that? An artist’s side project accidentally helped launch one of the most influential children’s TV shows in the country.

Reading about Ms. Stein, her side project reminded me so much of my old co-workers at BuzzFeed. Everyone there had something they did just for fun: a podcast, a newsletter, a weird Tumblr. Some people did physical crafts. Some people were in bands or choirs. Everyone did something.

Try something yourself: something fun, something weird. Make a new thing. You never know where it might lead.

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That photo is by Kelly Sikkema on Unsplash.

5 Tips For Anyone Graduating From College This Year.

So you’re graduating in May, and you’re not ready for it. I remember the feeling — I wasn’t ready when I graduated from Mizzou in 2009. I wasn’t even sure what I was looking for in a first job!

But now I’m on the other side of the table. I’ve hired entry-level employees at both BuzzFeed and Stry.us — young reporters and editors just like you. Here’s what I’ve learned that might help you get that very first job:

1) Buy your own domain name — When someone gets your resume, the first thing they’re going to do is Google your name. And if you’re pitching an organization on your digital skills, you need something better than yourname.wix.com. Go to domainr.com and search for your name. If you can buy yourname.com, do it. If that’s taken, try something that fits your career aspirations: yournamereports.com, byyourname.com, yournamestories.com, etc. Build a website that showcases your reporting, and make it easy for someone to contact you. (You wouldn’t believe how many people build websites with no contact information!) Forget about business cards — a website is so much more valuable.

2) Launch something — Whatever you’re passionate about, build something around it. It doesn’t matter if it’s good — in fact, whatever you try probably won’t be very good at first — but that’s OK! Create an Instagram around your original photography. Partner with a friend and launch a podcast. Create a TinyLetter around stories you’re reading, and send it every week to your family and friends. Just make something.

3) Make sure your resume doesn’t suck — If you’ve got a skills section, go ahead and get rid of it. (Otherwise, I’m going to ask you about your expertise in the Microsoft Office suite, and you better have a mind-blowing PowerPoint presentation you can send me on the spot.) Instead, go build those skills into every bullet on your list. I want you to tell me about the stuff you’ve done and the stories you’ve told. I want to see numbers: The number of stories you published at a particular outlet, the impact you had an organization. “Handled social media” is an OK line on a resume; “Helped grow our Twitter presence by 10,000 followers” is far better. And make sure you follow these six other tips to craft a great resume.

4) Start scheduling some 15-minute coffees — When you’re in a city with reporters, editors, producers, or leaders you respect, send them a quick note. (hunter.io is a great tool for finding professional email addresses.) Tell them you’re a college student, you’re going to be in their city, you’re a big fan of their work, and you’d like to bring coffee to their desk and ask them 3-4 questions. (Make sure you have really good questions!) You’d be surprised how often people will say yes when they know that, A) Their time won’t be wasted, and B) They don’t have to leave their office.

5) Buy stationery, and send thank you notes — When you’re done with a coffee, send that person a written thank you note. Not an email, not a DM — a thank you note. It’s a small gesture, but it’ll be noticed.

Good luck, soon-to-be grads. You’re graduating into a strong job market, with so many new tools that can be used to tell stories. You’re going to have some incredible opportunities ahead of you. It’s up to you to do something with it.

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Thanks to Cole Keister for making that graduation photo available on Unsplash.

Make It Work.

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If you don’t have all the money you need to build something, you can still make it work.

If you don’t have all the knowledge you need to build something, you can still make it work.

If you don’t have all the time you need to build something, you can still make it work.

It won’t be perfect. It might be far from perfect, to be honest. But find a way to get started. Find a way to make it work.

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That generic desk photo comes via Oscar Nilsson on Unsplash.

A Good Test Starts With A Great Question.

science experiment

Perhaps you’ve run an A/B test before. You wanted to see which would result in more clicks: Headline A vs. Headline B. A red “Click Here!” button vs. a blue “Click Here!” button. A photo of a cat vs. a photo of a dog.

What you’ve done is an optimization test. It’s a simple form of testing — you’re tinkering with the variables to try to find the best possible combination of content.

But when I talk about testing, I’m talking about something different. A test is more than just tweaking stuff at the margins.

A good test starts with a great question.

Right now, I’m asking two really big questions at work:

1) How can we build a big, highly engaged audience through email?

2) How can we convert those readers into paying subscribers to our print or digital editions?

These are complicated questions. To get the answers, we’re going to run dozens of experiments over the coming months. We’ll test out new sign-up funnels to grow our audience; build new designs for our existing newsletters; create original content to live in our emails; launch entirely new newsletter products; and test all sorts of calls to action to see how, when, and why a newsletter subscriber might be willing to pay for access to our premium products.

But it all starts when you ask clear questions. Those questions help set the boundaries for your work, and make clear what you should be focusing on, and what you shouldn’t.

And a few months down the road, once we’ve used these tests to build out the framework to answer these questions, that’s when we’ll get into the nitty gritty of optimizing. We’ll run all sorts of little tests — button colors! subject lines! cats and dogs![1. OK, maybe not this one.]— to get to that optimal version.

But first, we have to answer these big questions.

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That photo, “Science experiment” by Zyada, is licensed under CC BY 2.0.

Have You Tried Asking Them What They Think?

Take a second and watch this video. It’s of guitarist Taylor Goldsmith, from the band Dawes, debuting a new song for listeners. And before he starts, he mentions this:

“I’m going to do another new one, and this one I’ve never done before for anybody, so it makes me a little bit nervous. But if it’s no good, make sure to be honest with me, because I need to know how it is.”

If you listen to the song, “A Little Bit Of Everything”, you can understand why he’d be nervous about the new material. The song opens with a verse about a man contemplating suicide — not exactly the material that fans of an indie band like Dawes might expect.

So in this moment, Goldsmith isn’t just playing a song for fans — he’s focus group testing new material. He’s trying to figure out if there’s enough lightness in this song to make it work. And by asking fans to give him feedback, he’s giving the audience permission to react to the material — and readying himself to listen.

This is the thing about making stuff: Making it is only part of the job. You have to be willing to listen to your audience, your readers, or your fans once you put the work out into the world. You have to be willing to pay attention to what they’re saying, and adjust to what they’re telling you.

It’s not always easy to hear what they have to say. Comments can be harsh; surveys can be unkind. But if you’re serious about getting better at your work, you need to listen. If you ask them, you’ll find that your audience has something it wants to tell you.

Don’t Forget To Enjoy The Ride.

A post shared by BuzzFeed Marketing (@buzzfeedx) on

There are days at BuzzFeed when I have to stop to remind myself: Can you believe you’ve been a part of this thing?

We’ve grown so much and we’ve grown so fast — from 30 million unique visitors to more than 200 million, and more than a billion page views per month. I’d argue that we’re one of the most successful media startups ever. And somehow, I ended up with a seat on this insane ride.

I don’t know if I’ll ever get to work at a place like BuzzFeed again. How many times can you step onto a rocket ship just before it takes off? I’ve been lucky to work with smart, curious, and talented people. I’ve gotten to work with leaders who’ve been able to see what’s around the corner in media just a bit faster than everyone else. I can’t even believe how much I’ve grown in my 4+ years here.

Which is why I have to remind myself to enjoy it. There are days when I get bogged down in work or politics. There are days when I don’t feel the joy of coming to the office. There are days when it’s just another job.

And those are the days when I have to remind myself: Dan, you’re working at one of the most remarkable places in media. You’ve been a part of growing this thing into the company it is today. And who knows if you’ll ever get to be a part of something like this ever again?

So: Enjoy it. Pitch big ideas. Work with people you may never get to work with again. Ask for what you want.

Enjoy it, because the ride will end one day — and you don’t want to look back and wonder if you left something undone.

Everyone Has Ideas.

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I have a lot of ideas. They’re not always good ideas — but I always have ideas.

I wrote about my approach to ideas back in 2012:

“The challenge, it turns out, isn’t coming up with good ideas. It’s deciding which of them is worth pursuing and working on.”

In that same post, I laid out 25 ideas I had. A few were pretty good. Some were ideas that I never actually expected to try out, like this one:

TV Dinners That Were On TV — A website featuring recipes that you saw your favorite characters make on TV. Kevin’s mom on ‘The Wonder Years’ and Betty on ‘The Flintstones’ always seemed to be cooking up awesome dishes, and here, we’d try to figure out how to make them.”

Fast forward five years, and I’m scrolling through my feed when this headline pops up:

binging with babish headline

This guy on YouTube had the same idea — but executed on it so much better than I ever could have. His videos are simple in concept, but produced in a way that’s almost hypnotic. They’re really fun to watch.

I’ll confess: The first few times I saw someone launch an idea that I’d also had, it was maddening. Why didn’t I make that? I’d ask myself. Why wasn’t I first?

But as I get older, I realize that what I wrote back in 2012 is still true: The challenge with ideas is deciding which ones to build or produce. As I wrote back then: “Ideas are only worth so much. Execution’s really what matters.”

You can’t make everything. But it is fun to see someone else turn a weird idea into something so fantastic. I’m adding “Binging with Babish” to my YouTube subscriptions — I hope he’ll be cooking up one of those “Flintstones” brontosaurus ribs soon.

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The day after I published this post, Animal Planet announced that another one of the ideas from that 2012 blog post — a weight loss show for pets — was becoming a reality, too. (These things come in threes, so if someone launches the I’m On Dayquil Gmail plugin next week, please let me know.)