Hurry Up And Wait.

I heard the voice of my mother today while waiting in line at JFK to get through security. I’d hurried through work, and then hurried my way over to the train, and then hurried through check-in, and then… I waited. I waited for 20 minutes at airport security, because that’s how it works.

My mother has a saying for that: It’s the hurry up and wait.

When we were kids, she’d always point out how strange it was to watch people rush to be first in line for something. We’d be on a ferry, and people would rush to their cars. We’d wait on the top deck, holding onto the view as long as we could. What are those people rushing for? she’d always point out. It’s not like they can drive off until the boat docks anyway.

As I get to work with bigger teams on more ambitious projects, I find that the hurry up and wait rule applies there, too. Sometimes, you push and push on a project, only to find that the rest of your team isn’t ready to take the next step. Or that a key piece of technology or code isn’t ready. In the end, you’ve rushed through your work for nothing.

It’s certainly great when you can get your work done efficiently. But the people around you matter — especially the pace at which they do their work. If you’re not all moving together, you’re just hurrying up to wait.

And what good is that?

That photo of airport security comes via Flickr’s Karl Baron.

Leave a Reply

Your email address will not be published. Required fields are marked *