17 Things I Learned From My Day With Warren Buffett.

Last Saturday, 35,000 shareholders gathered in Omaha to hear Warren Buffett and Charlie Munger speak. The two men lead Berkshire Hathaway, which is now the fifth-most valuable company in the world, valued at over $264 billion.

I was there, too — as the guest of a family friend, Steve, who’s a shareholder. I didn’t want to pass up the chance to hear one of history’s greatest business minds speak.

Here’s what I learned from my day in Omaha:

1. There Is No Roadmap

Some people come to Omaha looking for answers about the company, but many are there to find the secret to life. This isn’t an understatement: People really do think Warren’s figured out the secrets to the universe.

But the thing Warren said over and over again was simple: There is no roadmap. There is no right way forward. And there are no shortcuts.

2. But… Some Things Do Really Matter

Great people, mostly. Warren talked often about how great his management team was. He kept saying things like, “If I could clone so and so, I would.” When you have great people in place, and you give them the tools to do their work, a lot of great things can happen.

3. Have A Partner Smarter Than You

Warren’s partner is Charlie Munger, the whip-smart no. 2 of Berkshire. He’s been with the company for decades. He’s also a billionaire. His job is to know more than Warren. And he does, which is pretty incredible — Warren’s no dummy.

4. Make Sure That Partner Knows How To Call You On Your Shit

I love this about Charlie: Whenever he thinks Warren’s wrong, he’ll call him on it. “Just because Warren thought something 20 years ago doesn’t mean it’s a law of nature,” he told shareholders at one point. Everyone should have someone willing to call them out like that.

5. That Spark Matters

Have you ever seen that photo of Einstein with his tongue out? There’s something unexpected about that photo — something deeply human. Einstein is this towering figure in history, and yet, there’s a photo of him acting like a fool.

And there are all sorts of photos of Warren acting goofy. He’s got that spark, too — that mix of humor and childishness — and people recognize it. They light up around it.

6. Don’t Be So Serious

Warren was surprisingly funny at the meeting. At one point, he got asked about Harley Davidson, and then gave a long answer breaking down the numbers. Then he added:

“Any company that gets its customers to tattoo ads on their chests can’t be all bad.”

Perfect.

7. Go Where You Want To Go

At various points during the meeting, Warren was pressed for answers about what’s happening with GEICO, one of Berkshire’s largest holdings. Other companies are trying out new ways to measure insurance risk, they said. Will Berkshire follow?

Warren just stood his ground.

“In the end, we know what we’re willing to do…,” he said. “And if we can’t do it, we will watch for a while…. You can’t afford to go along with the crowd.”

I love that. Go where you want to go — don’t go blindly chasing the puck.

8. Admit When You’re Wrong

It’s something both Charlie and Warren were willing to admit. They’ve made mistakes. They’ve owned up to their mistakes.

And the other thing that Warren reminded me: People often forget about this mistakes.

“We’ll be back here in 2 or 3 years, and I’l say, ‘I told you so,'” Warren said, “and hope you have a bad memory.”

9. Be Willing To Say ‘I Don’t Know’

One of my favorite moments came during a question about the Fed. Here’s how Charlie and Warren answered the question:

Charlie: “The basic answer is, I don’t know.”
Warren: “I don’t have anything to add.”
**laughs**

I love that. These two men have seen pretty much everything that can happen in a lifetime. They have lived through wars, through financial bubbles, through some amazing technological changes. So for them to say, “I don’t know,” that’s a statement that carries a lot of weight.

They know the power of their words. They know that their words can move markets. And so they make their predictions and their statements carefully. They won’t make a big statement until they’re sure — isn’t that something we should all emulate?

10. Community Comes First

There’s one thing I didn’t expect from the Berkshire meeting. It’s a gathering of thousands of people, many of whom are millionaires. And yet… it felt like a convention of like-minded fans. The way people talk about Berkshire and their staff, it’s like they know them. They feel a connection to this company and its staff.

That’s really amazing. Berkshire is a really inclusive place — shareholders feel like they’re part of a company that works for them. And that community supports Berkshire back and acts as evangelists for Warren and Co. It’s the community that’s made Berkshire what it is.

11. Don’t Get Jealous

“Envy is the one sin there’s no fun in,” Charlie told the crowd, and it’s tough to argue with that. Sure, there are times when your neighbor or your friend catches onto the Next Big Thing and makes it big. But Warren and Charlie cautioned against chasing that. Just do what you do, and don’t worry about everyone else.

12. Find Heroes Everywhere

Warren’s is a guy named Benjamin Graham, whose book on investing changed the way Warren thought about business. He told shareholders, “My life would have been different if Graham hadn’t written that book.”

But he also noted several other greats: Authors, fellow investors, mentors. Before you can lead, sometimes you have to find other people who’ve already started ahead on the trail.

13. Simplicity Is A Huge Advantage

Something Steve pointed out to me: Berkshire has almost 290,000 employees. But their headquarters has only 24 staffers.

So how do they get things done? By keeping things simple — from management structure to day-to-day routine. By not wasting time on the little details, it gives them more time to focus on the big picture stuff.

14. A Lot Of The Best Stuff Happens By Accident

You can’t plan out everything. Just show up and do the work, and see where it takes you.

“We are leaving behind a field that is very competitive and getting to a place where we’re more unusual,” Charlie said of Berkshire. “This was a very good idea. I wish we’d done it on purpose.”

16. Sell Sell Sell

At the meeting, there was a convention floor where you could buy products from Berkshire companies. Everything — literally dozens of products — featured Warren’s face. The man is shameless when it comes to sales. But that’s also made him one of the most visible businessmen in the world, and in turn, one of the most respected. You can’t lead if no one’e listening — so sometimes, you’ve gotta sell yourself a little.

16. Don’t Go Crazy

Another brilliant Charlie quote: “We’ve always tried to stay sane, and other people like to go crazy.” This is where staying grounded in your principles matters. When you go chasing stuff you don’t understand, you get distracted. Focus on your work, and focus on putting the right systems in place to do that work well.

17. Look Further

The more work you do, the more you begin to understand what’s possible. Warren talked a lot about cumulative knowledge. After a lifetime of work, he knows a lot about a lot.

So when he sees something that gets him excited, he’s willing to jump on it. “We see things that shout out to us: Think further, look further,” he said. Don’t be afraid to chase big things.

18. Love The Work You Do, And Do The Work You Love

“You have to love something to do well at it,” Warren said. “It is an enormous advantage if you absolutely love what you’re doing every minute of it. The nature of it is that that intensity adds to your productivity.”

And that’s it. When you find the stuff you love, you grind at it every day. You throw yourself into your work. You’ll work your hardest when you’re doing something you really care about.

So don’t settle for anything that doesn’t make you want to work that hard. Go out, find what you love, and do the work.

Don’t Go With The Crowds.

A very smart thing I heard Warren Buffett say this weekend: “You can’t afford to go along with the crowd.”

He had been asked at the Berkshire Hathaway shareholder meeting about some of the new trends out there — internet stocks, new technology, new currencies. People wanted to know what he thought about that.

We’ll leave that to other people, he told the crowd. If we don’t understand it, we won’t do it.

He kept going. “We don’t have any pressures to do that stuff,” he said. “We don’t give a damn.”

I love that.

Do what you do well. Do it with the best team you can find. Do it with energy and passion.

Don’t get jealous, and don’t go chasing thing you don’t understand.

When you chase the crowds, you steer yourself away from what you do best. And you don’t have time to do that.

Do what you do, and don’t worry about the rest.

Don’t Wait.

Because yes, that’s the kind of thing that happens on April 14, the day before Tax Day.

That’s just how deadlines work. Bad things happen to otherwise good people — at least on deadlines.

You’re running late for a meeting and every train on the subway is delayed. You’ve got a paper to submit but the WiFi cuts out.

You get the idea.

Shit happens. It just happens.

So if it matters, start now. Start immediately. Don’t wait.

Very little good comes from idling. Just go ahead and start the work.

Apologies to Dan, who is a really good guy, and who I hope is able to file his taxes today. And that photo of the tax form comes via here.

Just Don’t.

“Percentage wise, it is 100% easier not to do things than to do them.” — John Mulaney

 
Don’t.

Just… don’t.

The work will be hard. It’ll be draining. You’ll be tired all the time. You’ll be working harder than you’ve ever worked.

And the work won’t stop. You’ll go to bed at midnight, having put in a full day of work, and you’ll wake up the next day with just as much — probably even more. It’ll just keep coming at you, work day after work day, and the only way to deal with it will be to keep going, deeper and deeper into work that won’t ever end.

You’ll be an emotional wreck. You won’t be sure that what you’re doing is right, and your friends will probably tell you that you’re crazy. Most days, you’ll agree. You’ll be a bad break away from a nervous breakdown, or a big break away from floating on air, and you’ll never be sure which way the next 90 minutes might take you. You will never feel like you’re standing on solid ground.

You will feel alone, and you will feel helpless, and you will feel scared.

You will want to quit. You will tell yourself that quitting is the way out.

And then you will wake up and do it all again the next day. You will want to quit, but you’ll be even more scared that quitting might take you to an even worse place.

So you’ll keep going, day after day, hour after hour, task after task. You’ll lose the ability to tell the difference between a step forward and a step back. Soon, all you’ll be sure of is that you’re taking steps — but you’re not sure where they lead.

The work will make you question everything. The work will bring you to tears. The work will hurt.

The work. It will take everything you have to keep it from crushing you.

So, just… don’t. Don’t do it. Not doing the work is the easy way out. Not doing it is the sane way out.

Unless you want to do something really great. In which case: You’re going to have to do the work. It is the only way.

And yes, you’re going to be tired, and scared, and totally unsure of yourself.

But you’ll be doing the work, and there won’t be a single thing you’d rather do than that.

How Things Change.

There is a quote from a “West Wing” episode I really love. It’s from season 1 of that show. It’s about a news story that’s just been leaked. It goes:

Leo: It’s gonna break… tomorrow?

C.J.: Yeah, it’s on the Internet right now.

That episode of the show aired on January 12, 2000. It was only 13 years ago — but frankly, I have the same reaction to that quote as I would a quote about telegraph machines in the 1920s. The story’s on the Internet now? And it’s not breaking until tomorrow? What the hell was journalism even like 13 years ago on the Internet?

Point is: In the past 13 years, we’ve experienced some incredible change in our world. I now have a tablet computer made of glass that can access all of the information ever produced by man. I can type this blog post, publish it on my blog, and have anyone anywhere in the world read it.

I have access and power and possibility that did not exist just 13 years ago. Things change fast.

I don’t know what the next 13 years ahead will bring us. But I want to be here for them, learning, adapting, changing — for whatever happens next.

And I hope to read these words that I’ve written and look back and think, Could I have ever been that simple?

People + Things.

There is a quote that I’ve been carrying around for a few years now. It’s one of the few core things I believe.

My little manifesto goes:

“In this life, find things you love, and people you love, and make time for both.”

Everywhere I’ve gone, it’s worked for me. It’s not exactly the most complicated formula, but it makes sense. And as long as I’ve stuck to it, I’ve been happy.

The “people” part is something that everyone gets. But it’s the “things” part that people misunderstand.

Things have to be passions or hobbies. They have to active. Not necessarily physically active — one of my things is seeing live music, and I see a lot of it — but it has to be you, out in the world, doing something.

If you try to replace activity with the other type of things — your possessions, your stuff — the formula doesn’t really work.

Shopping might make you happy. But just having clothes? Probably not.

Owning a big TV doesn’t really do much. But inviting friends over for movie night on your flat screen? That’ll do.

Look: Good things happen to those who actually do stuff. So be active. Make time for the things and the people you love.

It’s not exactly Gandhi-level thought, but I promise you, it works.

The Two Types Of Routine.

“Funny thing happens when you keep putting one foot in front of the other: you get somewhere.” — Marina Martin

 
Something you learn from doing the work: There are two types of routine.

There’s good routine: A process to help you get through tasks faster.

Then there’s bad routine: When things get dull.

Creating the first time of routine helps you get through your workday. The second makes you resent your workday.

Anyway, point is: We tend to talk about it in negative terms, but routine isn’t always a bad thing. And when you find the good routine, it actually helps keeps you moving forward.

Just something you’ll learn when you commit to the work.

Two Great Questions: Why Not? And What Else?

There’s a pizza place around the corner from me that’s pretty good. They’ve got a good pepperoni and mushroom slice, and they’ve got this chicken caesar pie, too, if you’re into something kinda different.

But what I like most about this pizza place are the guys behind the counter. There are two guys I see most often working the counter, and they’ve each got a catchphrase.

The first guy waits for you to order, and when you announce your choice of slice, he says, “Why not?”

Order another slice, and you’ll hear, “Why not?”

Hang around the restaurant for 10 minutes and you’ll hear him say it over and over again.

The second guy behind the counter has a different way of responding to each order. Each slice is followed by a simple question: “What else?”

And usually the customer pauses and says, Well, maybe that one? Or that one?

“What else?”

Maybe that one…

I really like this pizza place, because I really like those two questions. I like how, subtly, really good questions can challenge a captive audience. The right questions can force someone to take action that they might not otherwise take.

I’d like more people to ask questions like that when they’re taking on new work. Something too big? Too scary? “Maybe I shouldn’t do this,” you find yourself saying.

Well, why not?

And when you think you’ve hit the end of some work, and you’re trying to figure out if there’s anything left to do:

Well, what else? Is there something more to do?

Those two really good questions could unlock a lot of really good work. Don’t thank me, though. Thank the pizza place on the corner.

———

That photo was taken by Peter Bravo de los Rios for Unsplash.

Too Late/Too Soon: An Introduction.

When do you know that it’s time? Introducing a month of posts about how I learned to stop worrying, buck up and do the work.

I’ve had a song stuck in my head for a few weeks now, and it just won’t leave. It’s called “Too Late Too Soon,” and it’s by a Nashville musician, Will Hoge. The song is technically about love lost, but that’s not what I heard when I first heard it.

Hoge sings:

But you say that it’s too late too soon
And your eyes ain’t the only thing blue
I try and I try just to make one thing true
But sometimes it’s just too late too soon

But what I heard was this: You wanted something, and you worked for it, and the timing just never worked out.

There were a handful of points during my adventures with Stry.us where I realized the importance of timing. I’d be doing work that I thought was really great, but then I’d try to get the work out into the world, and I’d get pushback. Sometimes, they weren’t ready for the work I was doing. More often, I wasn’t ready for the work they wanted.

The cycles weren’t lining up, and I was frustrated.

I tried and tried, but you can’t change timing. Sometimes, it really is too late, and sometimes, it really is too soon.

So this month, I’m going to write exclusively here on the blog about the concept of Too Late/Too Soon, and walk you through the entirety of Stry.us. I hope that people out there who want to do great work read these posts and understand: We all go through this. We all struggle with it.

With patience, and hustle, and time, the work can eventually get out there.

Come along this month with me. Learn from my mistakes.

We have much to learn about our work.

The Experts Are Probably Wrong.

“Whatever you believe / You might be wrong.” — Paul Thorn

 
When I was in college, I was part of a small group of journalism students who took classes that were basically about the Internet. This was 2005 or so. Journalism on the Internet wasn’t new, but it was for journalism schools.

Anyway, we spent a lot of time in class talking about things that seem funny now. Was Facebook journalism? Was blogging?

Again: It was 2005.

But one thing was made very clear to me by my professors, and by pretty much every professional person I knew: We had to be careful about what we posted online. If we weren’t vigilant, we’d never get a job in the real journalism world!

Yesterday, my current employer hired a guy whose Twitter handle is @WeedDude.

Really:

And then there’s stuff like this:

And this:

And this:

And this:

And here’s a presentation that the CEO of my company likes to give at conferences. It includes this slide:

And I could go on and on. Just know: All of that comes from respected, professional, important people who make stuff in our world.

Point is: Whatever the experts are telling you, there’s a good chance they’re wrong. Seven years ago, every professional journalist in the world would’ve told you that professionalism came first. That keeping the appearance of seriousness mattered.

It turned out that they were wrong. Newspapers might’ve been built for professional-looking/sounding reporters, but the web is a wonderful place where strange/eccentric/bizarre people flourish. Weirdness is celebrated here.

Anyway, if someone tells you something’s for certain, there’s a good chance they’re wrong. Don’t blindly accept the advice of experts. Question them. Challenge them.

Just FYI.